Refund and Returns Policy

We use our own proprietary fulfilment and dispatch service to ensure your order leaves our dispatch ports as quickly as possible.

Here at Modafinil360 we pride ourselves on our order delivery success rate. We offer ONE free reshipment OR ONE credit in the unlikely event that your parcel is:

  • Seized by customs
  • Damaged or incorrect
  • This applies to orders to Australia or the United Kingdom ONLY

We will not reship or credit if:

  • You provided incorrect shipping details
  • You failed to collect your parcel from your local post office or depot
  • Your parcel is returned to the sender
  • Your parcel is lost by the postal service


Please note that due to stringent customs controls, we will not ship to the following countries:

Austria, Belgium, Bulgaria, Brazil, Canada, Colombia, China, Croatia, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Iceland, Ireland, Israel, Italy, Lithuania, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Pakistan, Poland, Portugal, Romania, Russia, Saudi Arabia, Serbia, South Africa, Sweden, Taiwan, United Arab Emirates.

Due to ongoing tariff and subsequent postal issues, we are currently unable to ship to the United States.

Please do not hesitate to contact us with any questions or comments regarding this policy by visiting our Support Center.

Delivery Times & Tracking Information

The shipping time frame is currently between 7 – 14 working days.
Please note tracking numbers may take a week to activate online
Please be advised during National Indian Public Holidays we are closed.

To track your order, please use your local post provider (Royal Mail, AusPost etc) or 17Track.